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Refund Policy

Your satisfaction is of primary importance to us. Please let us know right away if you are unhappy with an item so that we can work with you to rectify the situation.

Unworn clothing in its original packaging can be returned for a refund at the buyer’s expense of return shipping for up to 30 days after purchase. Exceptions made for if delivery to customer extends past this date.

Kindly email info@thezenlioness.com for assistance, making note of your name, email address, date of purchase, order number, and the reason for the refund. Your satisfaction is important to us. We will be happy to assist you.

Upon receiving your return item at our headquarters in Toronto, Ontario, please allow 7 business days for the money to show up in your account.

 

 

 

 

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